Privacy Policy

Last Updated: July 26, 2026

Welcome to GenPDF.app ("we," "us," or "our"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI-powered PDF generation service.

1. Information We Collect

We may collect the following types of information:

  • Account Information: Your name, email address, authentication details, and payment information when you create an account or purchase credits.
  • Content You Provide: Prompts, uploaded files, generated PDFs, and interactions with our AI features.
  • Usage Data: Information about how you use the Service, including generated documents, feature usage, and performance analytics.
  • Device Information: IP address, browser type, operating system, device information, and diagnostic logs.

2. How We Use Your Information

We use your information to:

  • Provide, operate, and maintain the Service.
  • Generate AI-powered PDFs and process uploaded content.
  • Process payments and manage your account.
  • Improve our AI models, features, and user experience.
  • Detect fraud, abuse, spam, and security threats.
  • Respond to support requests and communicate service updates.

3. Data Security

We implement reasonable technical and organizational safeguards to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of internet transmission or electronic storage is completely secure.

4. Sharing Your Information

We do not sell your personal information.

We may share information with:

  • Trusted third-party providers that help us operate the Service (such as hosting, authentication, AI providers, analytics, and payment processors).
  • Legal authorities when required by applicable law or to protect our legal rights.

5. Your Rights

Depending on your location, you may have the right to access, correct, update, or delete your personal information. To make a request, contact us at support@genpdf.app.

6. Cookies and Analytics

We may use cookies and similar technologies to remember your preferences, analyze usage, improve performance, and enhance your experience while using the Service.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Service constitutes acceptance of the revised Privacy Policy.

8. Contact Us

If you have any questions regarding this Privacy Policy, please contact us at support@genpdf.app.

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